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Training Courses Overview
The Principles of Leadership
Selecting Successful People
Personal Organisation
Working with Assertiveness
Effective Presentations
Project Management
Negotiation Skills
Coaching for Results
An Introduction to Building Skills
The Disciplinary Hearing
The Essential Selling Tool Kit
Successful Telephone Calls
The Write way to the Sale
The Management of Change
Understanding Competences
An Introduction to Benchmarking
Training the Trainer
The Consultative Sale
Equal Opportunities (race, sex, discrimination)
Effective Training Needs Identification
Consultancy and Influencing Skills
NVQ Assessor Training
Advanced Interviewing Skills
Facilitation Skills
The “Confidential Counsellor” – counselling for harassment investigations
Managing Performance - Advanced
Understanding Finance – for non financial managers
Managing Bereavement
Life Balance Workshop
Holding Effective Meetings
Report WritingUnderstanding Employment Tribunals (including witness preparation)
Appraisals and Performance Assessment
The “Bad News” Meeting
Dealing with “Difficult” People
Consulting With Your Workforce
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